Tolakan International Company provides a wide range of valuation and legal services for corporate clients and individuals.
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Banking and Financial
Banking and Financial

Banking and Financial

Banking and Financial Services

Banking and Financial

To meet the expectations of hyper-connected and well-informed customers, banks and financial services companies are increasing their investment in digital capabilities. New customer service models are emerging based on building more interactive, immediate and personalized relationships with customers.

This customer-centric approach is essential to succeed in a market dominated by ongoing cost pressures, stringent regulatory requirements, and increasing competition between “digital-born” entrants, like fintechs and digital banks, and established market leaders. At the same time, new market participants also need a partner with proven industry expertise to support them with the best customer service.

Tolakan has partnered with the world’s leading financial institutions to deliver financial customer support and financial BPO services. Our focus is, and always has been, delivering at the highest level of performance with full regulatory compliance. In financial services, the security of high value customer data is paramount. At Tolakan, we replaced traditional PCs and phones with thin clients and softphones.

Solutions we propose

Back office supportBack Office Support
Omnichannel customer careOmnichannel Customer Care
OnboardingOnboarding
Welcome/wellnessWelcome/wellness
General inquiriesGeneral Inquiries
Customer retentionCustomer Retention
Technical supportTechnical Support
Invoicing ServicesInvoicing Services
Churn Snalysis and PreventionChurn Snalysis and Prevention
Commercial CollectionsCommercial Collections

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meet your business goals.

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