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Business Process Outsourcing
Business Process Outsourcing

Business Process Outsourcing

Business Process Outsourcing

Seize the moment, ensure sustainability

In times of great change, the ability to create value is paramount. As a result of recent social, industry and technological upheavals, business process functions including finance, supply chain, procurement, human resources, marketing, sales and customer service, and industry services such as health care, insurance and banking have been altered.

The operating model turns out to be the cornerstone. It can not only leverage the changes, but also adapt to the business strategy, providing resiliency, flexibility, competitive advantage and better business results. Accenture helps clients optimize and transform their business processes to be more data-driven, AI, and cloud-driven so they can operate more efficiently, scale faster, increase productivity, and reduce costs in the enterprise through intelligent operations.

Business process outsourcing services

Business Process Outsourcing

Intelligent Financial Operations.
Helping companies transform from transactional to strategic organizations through smart operations.

Sourcing and Procurement.
Data-driven analytics to help optimize processes and improve efficiency.

Supply Chain.
Creating flexible and transparent supply chains to help businesses successfully manage volatility.

Compliance as a Service.
Achieving compliance and risk management to keep pace with regulatory and operational.

Intelligent global business services

Achieve results faster with intelligent global business services.

What are business process services?

Business process outsourcing (BPO) has evolved into business process services.

Sustainable growth requires a new operating model that is customer-centric and driven by intelligence to deliver exceptional experiences and results.

There is no one-size-fits-all solution. Organizations that want to prepare their businesses for the future must accelerate their path to intelligent operations. They need to address the vital components of talent, data, applied analytics, cloud computing and the partnership ecosystem.

Business process services combine the power of technology and human ingenuity to handle everything from simple, task-based daily processes to more complex, data-driven methods that will meet the business needs of tomorrow.

Why are business process services important?

Business Process Outsourcing

The future belongs to intelligent operations.

The Tolakan study identified four distinct stages on the road to intelligent operations, each of which relies on a set of technologies to improve efficiency and insight.

We found increasing levels of ability or talent required at each stage, and different levels of results that can be achieved along the way.

Each stage of the pathway requires a specialized workforce as well as sponsorship from above. The goal is to radically change the distribution of work by automating transactional tasks and freeing up talent for more critical thinking, accelerated by automation supported by cloud technology and delivered by agile employees to unlock new sources of value across the enterprise.

Transforming operations

Organizations need to achieve step-by-step operational change by transforming the way the business works by adopting a bold vision that is implemented by a unified leadership team. Operations transformation draws on business process expertise, technological innovation and agile talent. It is a tool of intelligent operations, ready for the future.

Operations transformation means that organizations can “think big” and take bold steps to bridge the gap between aspirations and where they are today. Scale automation, human empowerment through technology, and a commitment to data-driven decision making enable organizations to optimize their smart operations. And with an agile operating model that integrates interdisciplinary teams and technology in an ecosystem of partners, organizations can improve overall productivity and sustainability.

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