Tolakan International Company provides a wide range of valuation and legal services for corporate clients and individuals.
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CX for Startups
CX for Startups

CX for Startups

CX for Startups

CX for Startups

Our customized business models for startups and high-growth companies provide brands with

A people-centric approach deployed in an agile, flexible model. We provide contact center staff, training, operational and technology infrastructure to help you deliver a superior customer experience at every touchpoint. Our global presence provides benefits and scale, and our laser-like focus allows us to fine-tune interactions.

Develop your brand and customer loyalty

The people and tools to scale your customer experience

We create our environment to reflect your brand. When you come to one of our customer interaction centers, you’ll feel right at home. That’s because we build your brand in our facilities, in our people and in our partnerships. And we work hard to find brand representatives. Less than 10% go through our selection process. Once on board, we put them on teams and measure their success as a whole. Team leaders, instructors and teammates work together to create an amazing customer experience.

Improve the contact center experience and performance.
Are you spending a lot of time on non-core aspects of your business? Can’t deliver the quality of customer service you’re striving for? Do you need access to more manpower? Do you need to reduce your labor costs? Look no further. Our results-driven solutions, serving iconic and breakthrough brands, span the entire enterprise, touch all channels of virtual interaction and improve every stage of the customer experience.

Uninhibited Experience.
Tolakan’s comprehensive Customer Experience as a Service (CXaaS) platform combines technology, talent and services to create a seamless experience for customers and employees alike. Get flexible tools to transform your entire experience – step by step. And the first step is to get started.

What we do

CX for Startups

We provide startups and high-growth companies with the contact center, training, operations and technology infrastructure to help you deliver a superior customer experience at every touch point.

Customer Experience as a Service (CXaaS)
TTEC’s comprehensive Customer Experience as a Service (CXaaS) platform combines technology, talent and services to create a seamless experience for both customers and employees. Get flexible tools to transform your entire experience – one step at a time.

Outsourcing the customer experience.
Whether onshore, offshore, onshore or at home with virtual software, we provide customers with the tools, people, processes and advanced multi-channel technologies that create value in every interaction across all channels. Whether you need help running your business as usual or managing a seasonal surge, we combine the latest technology with proven approaches to ensure a seamless experience.

CX strategy and analytics.
We help clients develop innovative customer solutions and provide real-time CX analytics for ongoing optimization. Whether you’re starting your CX and digital transformation from scratch or you already have a plan in place, we’ll meet you where you are,

CX Technology.
Using next-generation digital and cognitive technologies, our digital and technology teams design, build and operate multi-channel contact center technology, messaging, CRM, cloud solutions and automation solutions (AI / ML and RPA).

Inside Sales as a Service.
We help you find, engage and attract customers across all channels. Customer acquisition and demand services combined with retention and loyalty solutions help you create a personalized end-to-end customer experience that delivers more engagement, lifetime value and a higher ROI.

Employee Experience (EX).
Give your employees the right training and tools to deliver a superior customer experience. We use a blended approach to contact center training that combines artificial intelligence and live training programs that increase learning rates by up to 75% and employee NPS by as much as 18 points.

Back-office support.
Reduce costs, increase efficiency and improve the customer experience. Our asynchronous, 24/7 intelligent solutions combine rule-based processing and human intervention for best-in-class research, decision-making and processes.

Ready to take your customer experience to the next level?

Let’s get started!

Ready to Grow Your Business?
Get Started Now!

Fill out this form or call
+1 (929) 201-38-11  

to speak with one of our business specialists
to find out about all the ways TOLAKAN can help you
meet your business goals.

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