Healthcare
Tolakan offers comprehensive customer support solutions with an innovative approach to providing value to our clients. We help payers and providers improve interactions with new and existing customers while streamlining operations. Our cloud-based solutions help you focus on your mission: delivering the highest quality of care. Our back office support, workflow management tools, and onshore, nearshore and offshore locations within the healthcare industry to transform processes and services.
Solutions we propose
Individual group, Medicare and Pharmacy services
Welcome and overflow calls
Billing Inquiries
Provider and Member Overpayments
Benefit and Eligibility Inquiries
Claim Servicing
Open Enrollment
Payment Center Services
Member Retention Programs
Pharmacy (RX) retro term benefit recoveries
Patient Recovery: deductibles, co-pays, self-pay
Premium Recovery Plans: Group, Cobra, Member, Medicare Advantage Part C, Medicare Part D
